Growing Together: The Future of Saint Francis Hospice
This strategy outlines our ambitious plans to expand our reach, strengthen our partnerships, and ensure a sustainable future for Saint Francis Hospice, enabling us to provide exceptional end-of-life care to more people across our communities.
A Message from our CEO and Chair
Saint Francis Hospice has served communities across East London and West Essex for over 40 years, providing expert palliative and end-of-life care. As one of the UK's largest adult hospices, we're dedicated to supporting nearly a million people, ensuring access to high-quality care, regardless of where they live. While we receive NHS funding, charitable giving and retail remain crucial to our operations.
Our new five-year strategy emphasizes expanding our reach, strengthening partnerships, investing in our team, and securing a sustainable future. We are committed to delivering equitable, person-centred care, and we are grateful for the support of our partners and donors, who enable us to make a lasting impact on the lives of those we serve.
How we developed our plans
Our new five-year strategy is the result of a collaborative effort, deeply rooted in the valuable insights of our external stakeholders.
Feedback was crucial in shaping our vision and ensuring that our future direction truly reflects the needs of those we serve. By placing our stakeholders at the heart of the process, we've created a strategy that is both responsive and impactful, guiding us to better serve our community over the next five years.
Who we are and what we stand for
Vision
The best care for all at end of life
Mission
To ensure everyone in our community has access to excellent palliative and end of life care before, during and after death
Our Values:
Compassionate
Collaborative
Creative
Compassionate We are a caring team, kind to each other and put the needs of individuals and their loved ones at the heart of what we do.
Collaborative We value working in partnership across our communities and are proactive about nurturing relationships with our stakeholders.
Creative We are forward-thinking, adaptable in our changing world and embrace change and innovative ways of working.
Our 4 Strategic Goals
scale
We will develop and scale our Hospice's services, expanding reach and addressing equity of access challenges that our communities face
Collaborate
We will collaborate with partners across the communities we serve for greater impact
invest
We will invest in our people so that we can become the employer and volunteer-engager of choice in palliative and end of life care
create
We will create a sustainable organisation for the future
