Information for professionals
Why are we developing the ward?
“The Ward Development Project is vital to ensure our care environment continues to meet the needs of everyone we care for, and to maintain safe care provision and quality of services to people in our community for the next 5 years,” said Steve McClure, Project Lead at Saint Francis Hospice.
Meet Thornwood Design & Build
What are the planned changes?
Modernised, comfortable surroundings
Improved bathroom facilities
More comfort & dignity
Improved ease of access
New therapy & quiet rooms for loved ones
Future proofing with solar panel installation
welcoming and functional space
Modern technologies
Will the construction cause any disruption?
Yes, there will be some changes to be aware of:
Parking: From 26 August, Individuals in our care will still visit through the front of the building, while all staff and visitor parking will be at the rear. The access road will have stricter parking rules to accommodate large deliveries.
Access: A covered walkway will be erected from the reception doors to the café corridor, allowing protected movement around the construction areas. The contractor will have managed access across this walkway.
Please call the hospice reception or liaise with your contact at SFH before you visit to find out more information.
Frequently Asked Questions
When is the project taking place?
The project is scheduled to begin in September and is expected to be completed by March 2026.
What areas of the Hospice are part of the project?
Reception, the family lounge, the quiet room, the ward, the staff corridor and the ambulance bay.
Will the number of beds on the ward be affected?
Yes, during construction, the number of beds on the ward will be temporarily reduced from 18 to 11. The hospice has carefully planned this, and the 7 beds will move to their Enhanced Hospice at Home Service to ensure continuity and safety of care.
What about sustainability?
Sustainability is an important component of this project with solar panels, SMART building technology, sustainable heating and ventilation, sustainable building materials and finishes, insulation, controllable lighting/heating/humidity options, just to name a few.
Where can I find updates on the project?
For the most up-to-date information for partners and visitors, please check keep an eye on this webpage. Regular updates will also be shared on the hospice's communication channels, such as social media and our newsletter.
Contact us
Do you have a question about the ward development or just want to speak to someone? Contact us and one of the team would be delighted to hear from you.
